Privacy Policy
Plain English, because you should not need a lawyer to find out what a locksmith does with your phone number.
Last updated 29 August 2026.
Who we are
Major Key Locksmith LLC, trading as Major Key Locksmith, a New Jersey limited liability company operating in Lyndhurst, NJ. Locksmith Business License Number 34LX00020300. You can reach us on 973-922-3597 or at [email protected].
What we collect, and only what we collect
- Your name and phone number, when you call us, book online, or fill in a form.
- The address of the job, because we have to drive to it.
- What you need done — the lock, the door, the vehicle.
- Payment details are handled by our payment processor. We never see or store your full card number.
We do not ask for, and do not want, your date of birth, your social security number, or anything else a locksmith has no business knowing.
Text messages
If you call our published business line and press a key on the menu to ask for pricing or a booking link, we text it to the number you called from. Pressing that key is your consent, and it is the only way a number ends up on our list. We do not buy phone numbers, we do not upload lists, and we do not message anyone who has not called us first.
No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text message originator opt-in data and consent are not shared with any third party, other than the service providers strictly necessary to deliver the message to your handset.
Reply STOP to any message to stop receiving them. Reply HELP for help. Message and data rates may apply. Full detail is on our SMS terms page.
Who else sees your details
Only the people who need them to get your door open:
- The technician assigned to your job — name, number, address, and what the job is.
- Our answering service, when a call comes in outside the hours we are picking up ourselves. They take a message and pass it to us.
- Our booking and payment providers, to hold the appointment and take payment.
That is the whole list. We do not sell your information to anybody, for any purpose, ever. We do not run advertising that shares your details with a data broker.
How long we keep it
Job records are kept for our accounts, our warranty, and in case you call us back about the same door. If you would like your details removed, ask us and we will remove everything we are not legally required to keep.
Calls
Calls to our business line may be recorded for quality and for training our team. If you would rather not be recorded, tell whoever answers and we will make a note instead.
Children
Our services are for adults arranging work on property. We do not knowingly collect information from anyone under 18.
Changes
If this policy changes we will update the date at the top. We will not quietly start doing something with your information that this page says we do not do.
Questions
Email [email protected] or call 973-922-3597 and ask for Tim.